THE PROVIDENCE GROUP STATEMENT ON COVID-19
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The Providence Group is focused on helping dealerships create an environment where customers want to purchase and become lifelong customers through the entire ownership cycle and through the next. Performance driven by dealer success.
What We Do
We are an organization of highly skilled, trained, and focused individuals who are experienced in the automotive industry. With our primary focus being in the finance, sales, and service departments, we understand that all other departments are crucial cogs that require focus also to keep the wheel moving along smoothly.
Proccess
We bring the processes that align with your culture. We improve upon the current process to exceed performance expectations while enhancing customer experience.
training and development
Through demonstration, we will continually bring new ideas and show your team how they can achieve more by adhering to proven methods.
metrics
Along with process and training comes consistent and continual monitoring. Expectations of performance using metrics is key in making immediate corrections.
TECHNOLOGY SERVICES
We provide system offerings and support for various menu systems, communication platforms, consumer payment technologies, product offering portals, service drive sale tools, customer retention tools, and more.
OUR SERVICES
Superb customer service is what our customers expect. Responsiveness and timeliness are key.
OUR PRODUCTS
We pride ourselves in offering only A+ rated insured products to our customers and dealer partners.
